Stop running your meet-and-greet operation on spreadsheets and WhatsApp. ParkFast connects your whole team — dispatch, drivers, terminals and yards — in one real-time platform.
From the moment a booking lands in your inbox to the second the customer drives away — every step connected, in real time.
Booking emails from Skypark, Holiday Extras, JustPark and more arrive in dozens of formats. ParkFast reads each one and creates the booking automatically — zero manual entry.
Take payments through ParkFast with built-in Stripe. Send a secure payment link with any booking, track paid vs unpaid, and get payouts straight to your bank.
A real-time kanban of every booking across departures, monitoring, transit and returns — driver status and flight data at a glance.
→ Updates instantlyEvery return flight monitored. The moment a plane lands, ParkFast calculates the terminal ETA and dispatches the return driver automatically.
→ Delays handled automaticallySix mandatory photos, mileage, fuel level and a digital customer signature — captured on mobile before the car leaves the terminal.
→ Timestamped evidenceReal-time driver availability across four states means dispatchers always know who to assign. Fleet-chauffeur repositioning is built in, so the right driver is always in the right place.
→ No more WhatsApp coordinationCustomisable SMS fires automatically at every milestone: confirmed, collected, parked, return ETA and delivered. Customers stay informed with zero manual effort.
→ Fully customisable templatesSee exactly what happens at each stage of a meet-and-greet booking — and what ParkFast replaces at every one of them.
Staff receive booking emails from Skypark, Holiday Extras and JustPark — all in different formats. Someone reads each one, manually types the customer name, vehicle reg and flight into a spreadsheet. Mistakes happen. Bookings get missed. It takes 5–10 minutes per booking.
The AI parser reads every booking email automatically — regardless of the channel or format. Customer, vehicle, flight number and dates are extracted and a booking record is created in under 2 seconds. No copy-pasting. No missed bookings. Staff just review and approve.
Skypark, Holiday Extras, JustPark, Looking4, and direct bookings — each sends confirmation emails differently. ParkFast's parser handles them all without needing templates or manual setup per channel.
→ New channels added by the ParkFast teamCustomer name, phone and email. Vehicle registration and make/model. Outbound and return flight numbers. Drop-off and collection dates. Booking reference. Amount paid. All captured and structured — zero manual entry.
Parsed bookings sit in a review queue so a dispatcher can spot-check before the job goes live. Confidence scores flag any fields the AI is uncertain about. Your team stays in control — the AI handles the grunt work.
→ One-click approve or editWhen a customer changes their flight or booking details, the updated email is re-parsed and the booking is updated — no manual reconciliation required. The change log is timestamped for your records.
Staff manually email or call customers to confirm. Invoices are sent as PDF attachments or on WhatsApp. Payments arrive by bank transfer days later. Flight monitoring is done by someone refreshing FlightAware in a browser tab — and getting missed when they're busy.
The moment a booking is approved, a confirmation SMS goes to the customer automatically. A Stripe payment link is sent and tracked in real time. Flight monitoring begins immediately — no separate tab, no manual checking. Everything flows without anyone touching it.
A professional confirmation message is sent to the customer's mobile the moment you approve the booking. It includes their drop-off date, time, terminal meeting point, and your contact number. Fully customisable to match your brand.
→ Templates editable per airport and booking typeFor direct bookings or balance payments, ParkFast generates a secure Stripe checkout link. You see exactly who has paid, who hasn't, and chase unpaid bookings before drop-off day. Payouts go straight to your bank — no invoicing separately.
→ No separate payment software neededParkFast connects to live flight data and tracks the customer's outbound and return flights from the moment a booking is confirmed. Delays, cancellations and early arrivals update automatically — your team sees real ETAs, not guesses.
Every action — confirmed, payment sent, payment received, SMS delivered — is timestamped in the booking timeline. If a customer disputes anything, you have a complete, signed evidence trail to reference.
Paper condition forms, photos on personal mobile phones, mileage written on a sticky note, no digital signature. When a customer disputes damage weeks later, there's no reliable evidence. Intake is inconsistent between staff. Handover of keys to a driver is a phone call or message on WhatsApp.
The terminal manager opens the ParkFast mobile app at the terminal. They complete a standardised 6-photo intake — front, rear, both sides, interior, boot — plus mileage, fuel level and a digital customer signature. All timestamped and GPS-tagged. The driver is assigned in the same screen and gets an immediate push notification.
The app enforces a six-photo intake — the terminal manager cannot complete the handover until all six are captured. Photos are compressed, GPS-tagged, and timestamped automatically. Stored securely in the cloud, attached to the booking permanently.
→ Timestamped evidence for every claimMileage is recorded against the vehicle profile so any discrepancy on return is immediately visible. Fuel level is captured on a gauge. Free-text condition notes flag pre-existing marks — giving you proof that any damage was present at drop-off.
The customer signs directly on the terminal manager's phone screen, confirming the condition record and the handover. The signed document is immediately added to the booking timeline. No paper. No scanning. Legally defensible if disputed.
→ Signature stored against the booking foreverOnce intake is complete, the terminal manager selects an available driver from the live availability list in the app. That driver instantly gets a push notification on their phone with the vehicle details, reg, and yard destination. No WhatsApp, no calls.
Bay allocation is a whiteboard or a spreadsheet no-one updates in real time. Flight monitoring is someone refreshing a browser tab and remembering to call a driver when a plane lands. Return dispatch happens late, cars aren't ready, customers wait. Busy periods cause chaos.
The yard manager assigns a bay from a live bay map on their phone or web browser. ParkFast monitors every return flight in real time. When a flight lands, it automatically dispatches the driver at the right moment — the car is at the terminal when the customer walks out of arrivals.
The yard manager sees a real-time visual map of every bay — occupied, free, reserved and flagged. Assign a bay to a vehicle in one tap. The live board shows the yard manager's phone position, bay count and any vehicles flagged for priority return.
→ Custom bay layouts configured per yardParkFast connects to live aviation data and recalculates ETAs continuously. Delays and early arrivals update automatically. Your dispatchers see real ETAs — not what the booking said two weeks ago. No manual FlightAware, no browser tabs.
When a return flight touches down, ParkFast triggers a dispatch alert. You configure how far in advance to send a driver based on your yard's distance from the terminal. The assigned driver gets a push notification with the vehicle reg, bay number and terminal — no call, no message needed.
→ Dispatch lead time configurable per airportWhen dispatch triggers, an automated SMS goes to the customer: "Your car is on its way — ETA 15 minutes to T5 arrivals." Customers stop calling your office asking where their car is. Your team fields fewer inbound calls during peak periods.
The driver brings the car back, hands over the keys. No photos of the return condition. The customer drives off. Three days later they claim damage that wasn't there. You have no proof either way. The booking is "closed" when someone remembers to strike it off the spreadsheet — or it stays open forever.
The terminal manager photographs the car on return, compares against intake photos, and the customer signs off digitally. An automated SMS confirms delivery. The job is closed in the system with a complete timestamped log — intake photos, return photos, both signatures, driver history and any notes. Disputes become straightforward.
The terminal manager photographs the car again at return. ParkFast shows the intake and return photos side by side so any new marks are immediately visible. The comparison is stored permanently in the booking record — useful for insurance claims and customer disputes.
→ Before/after photographic evidence always availableThe customer signs the return record on the terminal manager's phone, confirming they've received the vehicle in the stated condition. Mileage is re-recorded. If it matches intake mileage, great. If not, you know. The signed return is added to the booking timeline alongside the signed intake.
The moment the return is confirmed in the app, a final SMS fires to the customer: "Your car is ready outside T5 arrivals." No-one has to remember to send it. Customers stop calling asking where their car is. The message includes your contact number in case of any issues.
When the return is signed off, the booking is automatically closed. The full history — intake photos and signature, driver assignment, yard bay, flight data, return photos and signature, all SMS messages, payment status — is stored and searchable. No manual housekeeping. Audits become trivial.
→ Every booking fully documented end-to-endEvery team member gets a tailored experience. Staff see only what they need — role-based access enforced across web and mobile.
Full control. Configure airports, manage staff, view billing, connect Stripe and set up integrations.
Runs the live board, assigns drivers and monitors the whole operation — without touching billing or config.
Receives jobs as push notifications, accepts assignments, logs status and captures photos on the move.
Handles customer-facing intake and return — photos, condition, digital signatures and driver hand-off.
Receives vehicles, assigns bays, manages the bay map and releases cars for return.
Transports drivers between terminals and yards, automatically updating each driver's location.
A dedicated mobile app for every field role — fast, offline-resilient, and built around the work each person actually does.
Drivers get job assignments the moment a dispatcher assigns them. No polling, no WhatsApp.
Photos captured, compressed and tagged automatically. Timestamped evidence for every intake and return.
Poor signal in the car park? Status updates queue offline and sync the moment connectivity returns.
Early access, founding-member pricing, and a direct line to the team. No credit card. No spam.
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